You have one job: find those complaints that have actual merit. They are very rare, and most of the time they do not emerge from an angry person but a calm one. Filter information that you can make use of and ignore the rest.
What I can tell you with 100% certainty is that the complainers don't matter. They do not determine your success or your failure. They are not your target users. Compared to them they are a tiny minority. You aim for the rest. As long as you stay truthful to yourself and to your users, and as long as your product is useful to them, you will grow.
Note: this post makes it sound like that there is only negativity out there which is absolutely not the case. The vast majority of interactions you will have our positive and encouraging. Also, go to conferences. All the tough guys online are sweet like puppies when you meet them face-to-face.
quotingcalle (nprofile…aupg) went on a rampage of dunking on “but ecash is custodial!!!!!!” fud and I’m loving every minute of it
nevent1q…scaw