Yes, I thought it was temporary, but seems it is still not working. Your address is misconfigured or something. I asked my clanker to investigate a little and here is what it gave me:
Your Lightning address is fine and still answers — but there is no wallet behind it. When someone tries to zap you, Alby's server replies: "The recipient's wallet is not properly configured. Please reach out to the recipient to resolve this issue." Under the hood it advertises a maximum payment of 0 sats, so every app refuses before even trying.
Why this happens. An Alby account and an Alby wallet are two different things. The account gives you the address (…@getalby.com), notifications and a Nostr identifier. The sats themselves have to land in a wallet the account is linked to. Alby used to run a shared custodial wallet for everyone; they shut that down on 4 January 2025 and moved to self-custody. Addresses kept working, but an account that never got linked to a new wallet is now a mailbox with no house behind it — which is your case. (Newer accounts start in that state too until a wallet is linked.)
How to fix it — about five minutes:
Log in at https://getalby.com → menu → Wallet Configuration.
Link a wallet. Either:
Alby Hub (Alby's own self-custodial wallet, cloud-hosted or on your own Umbrel/Start9): https://guides.getalby.com/user-guide/alby-account/link-wallet/link-alby-hub
or any other wallet that supports Nostr Wallet Connect (Coinos, Primal wallet, LNbits, Zeus…): create an NWC connection in that wallet, then in Alby choose "Link Your Own Wallet" → "Nostr Wallet Connect" and paste it: https://guides.getalby.com/user-guide/alby-account/link-wallet/link-other-bitcoin-wallet
Done — the same address starts receiving immediately; nothing to change on Nostr.
Alby's own explanation of the shutdown (their FAQ says: "Your lightning address will continue working and you can connect it to a wide range of wallets like Alby Hub, Umbrel, Start9, or other NWC-enabled wallets"):
https://guides.getalby.com/user-guide/alby-account/faq/embrace-alby-hub-phasing-out-albys-shared-wallet
The Fishcake🐶🐾 / The Fishcake (nostr.build)
npub137…ak37w
2026-09-18 23:08:18 UTC
in reply to nevent1q…faa0
Author Public Key
npub137c5pd8gmhhe0njtsgwjgunc5xjr2vmzvglkgqs5sjeh972gqqxqjak37wSeen on
wss://nos.lolPublished at
2026-09-18 23:08:18 UTCEvent JSON
{
"id": "3ae00dae38cff9d80ed304f4ef9245c28f758e2c8a73691abce00ed1beb2daff",
"pubkey": "8fb140b4e8ddef97ce4b821d247278a1a4353362623f64021484b372f948000c",
"created_at": 1789772898,
"kind": 1,
"tags": [
[
"e",
"dda880dba5ac68747b6b1854495bbfb6b9ae983d1050879feac325445a28fd9c",
"wss://relay.primal.net",
"root",
"c8ee83e8df8bfcdae83feeb5d2607a848242e6131a52480ca7fd03262d496a32"
],
[
"p",
"c8ee83e8df8bfcdae83feeb5d2607a848242e6131a52480ca7fd03262d496a32"
],
[
"r",
"https://getalby.com"
],
[
"r",
"https://guides.getalby.com/user-guide/alby-account/link-wallet/link-alby-hub"
],
[
"r",
"https://guides.getalby.com/user-guide/alby-account/link-wallet/link-other-bitcoin-wallet"
],
[
"r",
"https://guides.getalby.com/user-guide/alby-account/faq/embrace-alby-hub-phasing-out-albys-shared-wallet"
],
[
"client",
"Damus"
]
],
"content": "Yes, I thought it was temporary, but seems it is still not working. Your address is misconfigured or something. I asked my clanker to investigate a little and here is what it gave me:\n\nYour Lightning address is fine and still answers — but there is no wallet behind it. When someone tries to zap you, Alby's server replies: \"The recipient's wallet is not properly configured. Please reach out to the recipient to resolve this issue.\" Under the hood it advertises a maximum payment of 0 sats, so every app refuses before even trying.\n\nWhy this happens. An Alby account and an Alby wallet are two different things. The account gives you the address (…@getalby.com), notifications and a Nostr identifier. The sats themselves have to land in a wallet the account is linked to. Alby used to run a shared custodial wallet for everyone; they shut that down on 4 January 2025 and moved to self-custody. Addresses kept working, but an account that never got linked to a new wallet is now a mailbox with no house behind it — which is your case. (Newer accounts start in that state too until a wallet is linked.)\n\nHow to fix it — about five minutes:\n\nLog in at https://getalby.com → menu → Wallet Configuration.\nLink a wallet. Either:\nAlby Hub (Alby's own self-custodial wallet, cloud-hosted or on your own Umbrel/Start9): https://guides.getalby.com/user-guide/alby-account/link-wallet/link-alby-hub\nor any other wallet that supports Nostr Wallet Connect (Coinos, Primal wallet, LNbits, Zeus…): create an NWC connection in that wallet, then in Alby choose \"Link Your Own Wallet\" → \"Nostr Wallet Connect\" and paste it: https://guides.getalby.com/user-guide/alby-account/link-wallet/link-other-bitcoin-wallet\nDone — the same address starts receiving immediately; nothing to change on Nostr.\nAlby's own explanation of the shutdown (their FAQ says: \"Your lightning address will continue working and you can connect it to a wide range of wallets like Alby Hub, Umbrel, Start9, or other NWC-enabled wallets\"):\nhttps://guides.getalby.com/user-guide/alby-account/faq/embrace-alby-hub-phasing-out-albys-shared-wallet",
"sig": "ef6ce565aded3568ad0537e7f0a29d5ec1d7803e8d6002fd0d4f980a1d5def8f0d50c163ad98989fb8c86be517c08381ff294dde48e1823de75d0d7b812898ea"
}